Terms of Service

These Terms of Service (“Terms”) are a binding agreement between you (and the organization you represent) and Propleakgoverning your access to and use of our website, applications, and services (the “Service”).

By creating an account, clicking “I agree,” or using the Service, you accept these Terms. If you are agreeing on behalf of an organization, you represent that you have authority to bind it.

Propleak provides real estate property data, owner contact discovery (skip tracing), analytics, CRM and workflow tools, communication features, and related functionality. We may add, change, or remove features over time. We will not materially reduce core functionality of a paid plan during your subscription term without notice.

• You must be at least 18 and use the Service for lawful business purposes.
• Provide accurate information and keep it current.
• You are responsible for all activity under your account and for keeping credentials confidential.
• Notify us promptly of any unauthorized use at security@propleak.io.
• Account admins control user roles, permissions, and access within your organization.

• Paid plans are billed in advance on a monthly or annual cycle and renew automatically until cancelled.
• You can cancel renewal at any time; access continues through the end of the paid period.
• Fees are non-refundable except where required by law or expressly stated.
• We may change pricing with at least 30 days' notice, effective at your next renewal.
• You are responsible for applicable taxes. Overdue amounts may result in suspension.

Free trials convert to a paid plan at the end of the trial unless cancelled beforehand.

You agree not to:

• Violate any law or third-party right, or infringe intellectual property.
• Scrape, resell, sublicense, or redistribute data or Service output except as your plan permits.
• Reverse engineer, probe, or circumvent security or usage limits.
• Upload malware or disrupt the integrity or performance of the Service.
• Send unlawful, deceptive, harassing, or unsolicited communications through the Service.
• Share a single seat among multiple people or misrepresent your identity.

Property and owner information provided through the Service is for permissible business use only — for example, evaluating and pursuing real estate transactions and contacting owners about their property.

The data is not a consumer report and you may not use it, in whole or in part, for any purpose covered by the Fair Credit Reporting Act (FCRA) or similar laws, including decisions about credit, insurance, employment, or tenant screening. You are solely responsible for compliance with all laws governing your outreach, including the TCPA, CAN-SPAM, state calling-time and do-not-call rules, and messaging-consent requirements.

You retain ownership of the leads, notes, files, templates, and other content you put into the Service (“Customer Content”). You grant us a limited license to host, process, and display Customer Content solely to operate and support the Service. You are responsible for having the rights to your Customer Content and for its accuracy and legality.

The Service, including its software, design, and the Score Ring™ and other proprietary components, is owned by Propleak and its licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to access and use the Service during your subscription. All rights not expressly granted are reserved.

The Service integrates with third-party products (for example, mapping, payment, and messaging providers). Your use of those services is governed by their terms, and we are not responsible for them.

The Service and all data are provided “as is” and “as available” without warranties of any kind, express or implied. We do not warrant that data is accurate, complete, or current, or that the Service will be uninterrupted or error-free. Nothing in the Service is legal, financial, or investment advice.

To the maximum extent permitted by law, Propleak will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Our total liability for any claim arising out of or relating to the Service will not exceed the amounts you paid us in the 12 months before the event giving rise to the claim.

You will defend, indemnify, and hold harmless Propleak from claims, damages, and costs arising out of your Customer Content, your use of the Service, your outreach activities, or your violation of these Terms or applicable law.

We may suspend or terminate your access if you materially breach these Terms, create risk or legal exposure for us, or fail to pay. You may stop using the Service at any time. On termination, your right to use the Service ends; we will make Customer Content available for export for 30 days, after which we may delete it.

These Terms are governed by the laws of the State of New York, without regard to conflict-of-laws rules. The state and federal courts located in New York County, New York have exclusive jurisdiction, and you consent to venue there.

We may update these Terms from time to time. For material changes we will give notice (such as email or an in-product message). Continued use after changes take effect means you accept the revised Terms.

Questions about these Terms: legal@propleak.io, or Propleak, 1200 Wall Street, Suite 400, New York, NY.